{"xsrfToken":"fb5ee93d11466edeb70a1cc1302920833437dcfc_lout","branding":{"id":"1","key":"wp","name":"Crestron Website","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00365e","headerLinkHoverBGColor":"#00365e","headerBadgeColor":"#00365e"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Crestron Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Crestron Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"wp","projectId":10303,"serviceDeskId":1,"name":"Crestron Website","description":"<p>Welcome! You can raise a Crestron Website request from the options provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"40","name":"Access Issue","descriptionHtml":"","callToAction":"Access Issue","introHtml":"<p>Get access to a page or application on the site</p>","icon":10832,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[1],"key":""},{"id":"43","name":"Content Issues","descriptionHtml":"","callToAction":"Content Issues","introHtml":"<p>Typos/Out of Date Content</p>","icon":11016,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11016","groups":[1],"key":""},{"id":"2","name":"Other","descriptionHtml":"","callToAction":"Other","introHtml":"<p>Issue not listed? We'll help you out.</p>","icon":11006,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11006","groups":[1],"key":""},{"id":"48","name":"Suggest an Improvement","descriptionHtml":"","callToAction":"Suggest an Improvement","introHtml":"","icon":11035,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11035","groups":[1],"key":""},{"id":"42","name":"Support Center Issues","descriptionHtml":"","callToAction":"Support Center Issues","introHtml":"<p>Issues with Calculators/Configurations/Etc</p>","icon":11003,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11003","groups":[1],"key":""},{"id":"41","name":"Training Issues","descriptionHtml":"","callToAction":"Training Issues","introHtml":"<p>Change Issue Type to remove CTI</p>","icon":11033,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11033","groups":[1],"key":""},{"id":"7","name":"Onboard new employees","descriptionHtml":"","callToAction":"Onboard new employees","introHtml":"<p>Request access for new employees.</p>","icon":11033,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11033","groups":[],"key":""},{"id":"57","name":"Pro Portal Orders","descriptionHtml":"","callToAction":"Pro Portal Orders","introHtml":"<p>Report an issue on Pro Portal Orders</p>","icon":11144,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11144","groups":[],"key":""},{"id":"47","name":"Webmaster Requests","descriptionHtml":"","callToAction":"Webmaster Requests","introHtml":"<p>These are requests that come in through webmaster@crestron.com</p>","icon":10832,"iconUrl":"https://crestron.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Common Requests"}],"orderMapping":{"1":[40,42,41,43,48,2],"3":[2,7,40]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"029afcdb-3edc-3e20-9ef2-5f26bcc92808","appLinkName":"System Confluence","appLinkUrl":"https://crestron.atlassian.net/wiki","spaceKey":"WP","spaceName":"Webmaster Project","spaceUrl":"https://crestron.atlassian.net/wiki/spaces/WP","isServer":false},"labels":[],"projectKey":"WP","serviceDeskId":1,"kbLinkDomainURLs":["https://crestron.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"WP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNTMyNWE5Yi0yOTMyLTQzOGUtYWIyOC0wNThkZWFiMDI2NWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMzAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzE1OTg3NjQsIm5iZiI6MTczMTU5NzU2NH0.CLsWlUA0umDRyy87Nx6d6PhFA3m-BHcZWsKY_GG6Sqk","targetCollection":"upload-project-10303","endpointUrl":"https://api.media.atlassian.com","clientId":"d5325a9b-2932-438e-ab28-058deab0265d","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://crestron.atlassian.net/wiki","kbLinkDomainURLs":["https://crestron.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}